Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.edgesmartdrive.com (the “Site”). EDGE SMART DRIVE ("we", "us", or "our") is committed to ensuring that your privacy is protected.

We do not want to make your personal data vulnerable, and this is why we have created this Privacy Policy. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

We reserve the right to update or change our Privacy Policy at any time without prior notice. We encourage you to review this page frequently to stay informed about how we are protecting the personal information we collect.

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SECTION 1 - INFORMATION WE COLLECT

Collecting and processing data about you is part of running our website effectively. We collect the following types of information:

1. Personal Information You Provide: When you make a purchase, attempt to make a purchase, or sign up for our newsletter, we collect certain information from you, including:

 

Identity Data: Your name, email address, phone number.

Shipping & Billing Data: Shipping address and billing address.

Order Details: Products purchased, order quantity, and specific order notes.

Payment Information: IMPORTANT: We do NOT store any sensitive financial information (such as full credit card numbers, CVV codes, or PayPal login credentials) on our local servers or systems. All transactions are processed through PayPal Payment Gateway, a PCI-DSS compliant platform. Your payment data is managed exclusively by PayPal to ensure maximum security.

2. Automated Information (Device Information): When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Usage Data: We track how you interact with our Site (e.g., which pages you view, where you click) to help us improve our store's layout and user experience.

SECTION 2 - COOKIES

We use cookies on an occasional basis to gather data on customers’ computers in order to improve our services and site functionality.

Essential Cookies: Required for the Site to function (e.g., keeping items in your cart while you shop).

Analytics Cookies: Help us understand site traffic and usage patterns. We never identify you specifically when creating our statistical data.

Your Control: You have the ability to decline cookies. There is a setting on your browser that enables you to stop websites from depositing cookie files on your hard drive. However, please note that disabling cookies may deny you access to some parts of our Site or affect your shopping experience (e.g., the cart may not work properly).

SECTION 3 - HOW WE USE YOUR INFORMATION

We primarily use your personal data to fulfill orders and improve our site services. Specifically, we use your information to:

Process Orders: Verify payment, arrange for shipping via carriers (e.g., DHL, UPS), and provide you with invoices and order confirmations.

Communication: Send you order updates, tracking numbers, or respond to your inquiries.

Improvement: Analyze aggregate usage data to optimize our website content and product offerings.

Marketing (Optional): If you have explicitly subscribed, we may send you emails about new products, special offers, or other updates. You can unsubscribe at any time.

SECTION 4 - DATA SECURITY

We are committed to safeguarding the information you share with us. To prevent unauthorized access, disclosure, alteration, or destruction of your data, we have implemented appropriate physical, electronic, and managerial security procedures, including:

Restricted Access: Only authorized team members (e.g., customer service, fulfillment staff) with privacy training can access your personal data.

Encryption: Credit card information is always encrypted during transfer over networks.

Regular Audits: We conduct security audits to identify and address potential vulnerabilities.

SECTION 5 - SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties for their own marketing purposes. We may share your Personal Information with trusted third parties to help us conduct our business, as described below:

Service Providers: We share data with third parties who assist us in operating our website (e.g., Shopyy hosting), conducting our business, or servicing you (e.g., PayPal for payments, Shipping Carriers for delivery), so long as those parties agree to keep this information confidential.

Legal Compliance: We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

SECTION 6 - DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy.

Order Records: We generally retain order information for tax and accounting purposes as required by law.

Correspondence: If you contact us via email, we retain these records to measure and improve our customer service.

Deletion: If you no longer wish to be our customer, you can request us to close your account and delete your personal information, subject to certain legal retention requirements.

SECTION 7 - CHILDREN'S PRIVACY

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16. If you are a minor, please do not attempt to fill out our forms or send any personal information to us. If we become aware that we have collected personal information from a child under the age of 16 without parental consent, we will take steps to delete that information.

SECTION 8 - YOUR RIGHTS

Depending on your location (e.g., EU/EEA, California), you have specific rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Ask us to update incorrect or incomplete data (e.g., a wrong shipping address).

Deletion: Request that we erase your personal data.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at store@edgesmartdrive@.com with your request. We will respond within 30 business days.

SECTION 9 - CONTACT US

If there are any questions regarding this privacy policy, or if you would like to make a complaint, please contact us at:

Email: store@edgesmartdrive.com

Website: https://www.edgesmartdrive.com

Mailing Address: (You may optionally add your Shenzhen or Zhuhai office address here for extra trust)

Last Updated: December 29, 2025